|This page contains
answers to common questions handled by our support staff,
along with some tips and tricks that we have found useful and
presented here as questions.|
Note: In these answers we will follow a few
shorthand conventions for describing user-interface
procedures. Key combinations will be presented like this:
Ctrl+Alt+Delete, which means that you should press and hold
down the Control key, the Alt key, and the Delete key at the
same time. Menu selections will be presented like this:
File->Open, which means that you should open the File menu
and then make the Open selection.
|Cannot print reports or graph. OR Beat Yesterday
reports and graphs used to work and now it has stopped
Beat Yesterday uses a it's own oledb data provider (ByProv.dll)
to read data for graphing and printing. Since the release
of Microsoft's ADO 2.1, the Beat Yesterday provider no
longer works. ADO 2.1 is included with the install of
Microsoft's Internet explorer Version 5.0, Windows 98 service release
2.0, and other Microsoft product upgrades. As a fix to this
problem, Beat Yesterday rolled back to version 1.0 of ADO
which can safely exist with the newer version of ADO 2.1. We
have included this ADO 1.0 fix in the 2.3 patch download which
can be found on the Product Upgrades page.
When I try
to go to the Report screen from the Main Beat Yesterday
Screen, I get Error #91 and the program
During the Installation of
Beat Yesterday software, the reports list is built. If this
report list is not created, the program will exit with the
error message "Error #91". Some users have reported that this
list is not being created. To create the list, from the Main
Beat Yesterday screen, select "Preferences" from the File menu
located on the top of the screen. When the preference dialog
appears, select the "reports" tab. You will see that the
Reports list is empty. Press the "Update" button to refresh
this list. Press the Ok button. The Reports should now work
Version 2.0 Install on my Windows 95 computer, I got the error
"msdasc.dll" failed to register". When I try to run Beat Yesterday everything
works just fine except I can't print or graph. What should I
Beat Yesterday uses Microsoft's MDAC
version 2.0 to retrieve data for
reports and graphs. The install will setup MDAC automatically
however, the one MDAC 2.0 component dependency that is not
handled by the redistribution is the need for DCOM 95
components. You must apply the DCOM95 patch, available from this Web site: www.microsoft.com/cominfo/dcom95/.
has been installed, run the MDAC install program
"mdac_min.exe" found in the Tools subdirectory on the Beat
Yesterday CD. Please note, that Microsoft Internet Explorer
4.0 will install DCOM95 with it's installation. As an
alternative to downloading the DCOM95 from the Microsoft Web
page, simply install Microsoft's internet explorer from the
Beat Yesterday install CD.
When you are running the
Internet Startup Wizard in Windows 95, you may receive the
following error message: "You have an invalid version of the
Inetcfg.dll file on your computer"
Microsoft Internet Explorer version 2.0 or 3.0
for Windows 3.1 with Mail, TCP/IP Stack, and Dialer for
Windows was previously installed on the computer.
resolve this problem, follow these steps:
1.Use any text editor (such as Notepad) to open
the Autoexec.bat file. The Autoexec.bat file is located in the
root of the C drive.
2.Disable or delete the following lines in the
Autoexec.bat file. To disable these lines, place the word
"rem" (without quotation marks), and then press the SPACEBAR
at the beginning of each line:
%PATH%; <Install Path>
SET IEPPP = <Install Path>
PCTCP = <Install Path> \PCTCP.SHV
<Install Path> is the drive and
folder Internet Explorer was installed in.
3.Save and close the Autoexec.bat file.
4.Use any text editor
(such as Notepad) to open the System.ini file. The System.ini
file is located in the c:\Windows folder.
5.Disable or delete the following lines in the
[386Enh] section of the System.ini file. To disable these
lines, place a semicolon (;) at the beginning of each line:
Path>\iewcomm.386 (Only in
Internet Explorer v3.0)
6.Save and close the
7.Click Start, point to Programs, and then click
Windows Explorer. 8.Delete the
Internet Explorer folder.
For information about how to delete a
folder, click Start, click Help, click the Index tab, type
"deleting" (without quotation marks), and then double-click
the "Deleting files or folders" topic.
9.Reinstall Internet Explorer for Windows
When I resize the main Beat Yesterday screen
it does not resize the smaller year
software has been designed around Microsoft's Multiple
Document Interface (MDI). The MDI allows many children windows
(individual years) to live within one parent window (main Beat
Yesterday). When a MDI is minimized all child windows are
minimized. When a MDI is resized, if more than one child is
opened and no child is maximized within the parent, the child
windows will not be resized. To resize the children windows,
you must select one of the window options in the windows menu
When I try
to graph or print a report I get the following error message:
An error occurred while reading data. Please retry the failed
operation. If trouble persists, reinstall the program using
the Beat Yesterday install program.
Beat Yesterday uses an OLE
dB Provider named BYProv.dll that must be properly registered
in the system registry in order for data to be read. Please
reinstall the program again. The install program will
automatically register the Beat Yesterday data provider.
Experienced users can use regsvr32.exe to register the
| When I uninstall Beat Yesterday Software not all
files are removed, why? |
Yesterday uninstall only removes files that were copied during
the install. Since new companies with accompanying data files
are created after the install, these files will NOT be
included in the uninstall. The "up-side" of this process will
allow a user to uninstall Beat Yesterday software without the
worry of losing precious company and data information. The
"down-side" of this process is users that want to completely
remove Beat Yesterday software from their system must manually
delete company files, data files, and any subdirectories
created after the install.
| I cannot get My
help to work. The install installed all the files, why won't
Beat Yesterday Software utilizes Microsoft's
HTML Help to provide an easy to use "browser like"
help system. The HTML help requires the Internet Explorer or
Internet Explorer runtime engine. If Internet Explorer Version 3.0 and
above is not loaded, help may not work. To
correct this problem install internet Explorer 3.0 or greater.
After creating a new company, I cannot see any data
before two years, why?
When a Company is created in Beat Yesterday, the
current computer date is read, and a configuration file is
created with a start two years earlier than the current year.
In other words, creating a company when your computers date is
1998, will create a configuration file that will support years
1996 and greater. The software has a defined start year but
has an unlimited number of years forward. If you need to have
more than two prior years, you can fool Beat Yesterday by
setting your computers date before creating the new company.
Here are the steps to follow:
1.Determine the year
you would like Beat Yesterday to start. Beat Yesterday for
windows cannot start any earlier than 1990.
2.Change the date of your computer to the
year you determined in step one plus two years. For example,
if you would like a start year of 1993, set your computer's
date to 1995. You only need to change the computers year and
not the month, day or time.
3.Start Beat Yesterday
and create a new company.
4.Change your computer's date back to the
When I click at bottom of screen to see
comparisons, I get zeros in both differences and %
You are looking at differences in the key year.
So when you compare the difference of a Key year to itself, it
would equal zero. The Key Year is the year from which all
comparisons are based. The calculations for comparisons are:
Difference: [Key year - comparison year]
Percent difference: [(Key year - comparison year) /
comparison year] x 100]
The Key Year is also the year where data
can be entered and changed. You cannot make any changes to
data or enter new data into a year that is not a Key Year. To
make a year a Key Year simply give that year focus by clicking
on it and then press the Key icon. The word Key will appear in
the upper left hand portion of the title bar.
| When I try to create a new company, I get an
error message, "Unable to create company file". What do I
Beat Yesterday program can use filenames of up
to 255 characters. The
filename can inculde spaces, numbers, and other characters.
However the file name can NOT contain the following special
. " / \ [ ] : ;