Home:  Home page of Beat Yesterday Business Performance Management Software & Books Products:  Business performance systems products Support:  Support for Beat Yesterday forecasting software Testimonials:  Testimonials about business forecasting tools from Beat Yesterday Timeline:  Historical Timeline of Beat Yesterday How to order:  How to order from Beat Yesterday Contact US:  How to Contact Beat Yesterday


Frequently Asked Questions

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu and then make the Open selection.

Cannot print reports or graph. OR Beat Yesterday reports and graphs used to work and now it has stopped working.
Beat Yesterday uses a it's own oledb data provider (ByProv.dll) to read data for graphing and printing. Since the release of Microsoft's ADO 2.1, the Beat Yesterday provider no longer works. ADO 2.1 is included with the install of Microsoft's Internet explorer Version 5.0, Windows 98 service release 2.0, and other Microsoft product upgrades. As a fix to this problem, Beat Yesterday rolled back to version 1.0 of ADO which can safely exist with the newer version of ADO 2.1. We have included this ADO 1.0 fix in the 2.3 patch download which can be found on the Product Upgrades page.

When I try to go to the Report screen from the Main Beat Yesterday Screen, I get Error #91 and the program exits.
During the Installation of Beat Yesterday software, the reports list is built. If this report list is not created, the program will exit with the error message "Error #91". Some users have reported that this list is not being created. To create the list, from the Main Beat Yesterday screen, select "Preferences" from the File menu located on the top of the screen. When the preference dialog appears, select the "reports" tab. You will see that the Reports list is empty. Press the "Update" button to refresh this list. Press the Ok button. The Reports should now work correctly.

During the Version 2.0 Install on my Windows 95 computer, I got the error "msdasc.dll" failed to register". When I try to run Beat Yesterday everything works just fine except I can't print or graph. What should I do?
Beat Yesterday uses Microsoft's MDAC version 2.0 to retrieve data for reports and graphs. The install will setup MDAC automatically however, the one MDAC 2.0 component dependency that is not handled by the redistribution is the need for DCOM 95 components. You must apply the DCOM95 patch, available from this Web site: www.microsoft.com/cominfo/dcom95/. Once DCOM has been installed, run the MDAC install program "mdac_min.exe" found in the Tools subdirectory on the Beat Yesterday CD. Please note, that Microsoft Internet Explorer 4.0 will install DCOM95 with it's installation. As an alternative to downloading the DCOM95 from the Microsoft Web page, simply install Microsoft's internet explorer from the Beat Yesterday install CD.

When you are running the Internet Startup Wizard in Windows 95, you may receive the following error message: "You have an invalid version of the Inetcfg.dll file on your computer"
Microsoft Internet Explorer version 2.0 or 3.0 for Windows 3.1 with Mail, TCP/IP Stack, and Dialer for Windows was previously installed on the computer.
To resolve this problem, follow these steps:

1.Use any text editor (such as Notepad) to open the Autoexec.bat file. The Autoexec.bat file is located in the root of the C drive.
2.Disable or delete the following lines in the Autoexec.bat file. To disable these lines, place the word "rem" (without quotation marks), and then press the SPACEBAR at the beginning of each line:

Path = %PATH%; <Install Path>
SET IEPPP = <Install Path>
SET PCTCP = <Install Path> \PCTCP.SHV

where <Install Path> is the drive and folder Internet Explorer was installed in.

3.Save and close the Autoexec.bat file.
4.Use any text editor (such as Notepad) to open the System.ini file. The System.ini file is located in the c:\Windows folder.
5.Disable or delete the following lines in the [386Enh] section of the System.ini file. To disable these lines, place a semicolon (;) at the beginning of each line:

Device=<Install Path> \iedial.386
Device=<Install Path>\vxdpctcp.386
<Install Path>\iewcomm.386 (Only in Internet Explorer v3.0)

6.Save and close the System.ini file.
7.Click Start, point to Programs, and then click Windows Explorer. 8.Delete the Internet Explorer folder.
For information about how to delete a folder, click Start, click Help, click the Index tab, type "deleting" (without quotation marks), and then double-click the "Deleting files or folders" topic.
9.Reinstall Internet Explorer for Windows 95.

When I resize the main Beat Yesterday screen it does not resize the smaller year screens.
Beat yesterday software has been designed around Microsoft's Multiple Document Interface (MDI). The MDI allows many children windows (individual years) to live within one parent window (main Beat Yesterday). When a MDI is minimized all child windows are minimized. When a MDI is resized, if more than one child is opened and no child is maximized within the parent, the child windows will not be resized. To resize the children windows, you must select one of the window options in the windows menu item.

When I try to graph or print a report I get the following error message: An error occurred while reading data. Please retry the failed operation. If trouble persists, reinstall the program using the Beat Yesterday install program.
Beat Yesterday uses an OLE dB Provider named BYProv.dll that must be properly registered in the system registry in order for data to be read. Please reinstall the program again. The install program will automatically register the Beat Yesterday data provider. Experienced users can use regsvr32.exe to register the ByProv.dll.

When I uninstall Beat Yesterday Software not all files are removed, why?
The Beat Yesterday uninstall only removes files that were copied during the install. Since new companies with accompanying data files are created after the install, these files will NOT be included in the uninstall. The "up-side" of this process will allow a user to uninstall Beat Yesterday software without the worry of losing precious company and data information. The "down-side" of this process is users that want to completely remove Beat Yesterday software from their system must manually delete company files, data files, and any subdirectories created after the install.
I cannot get My help to work. The install installed all the files, why won't help work?
Beat Yesterday Software utilizes Microsoft's HTML Help to provide an easy to use "browser like" help system. The HTML help requires the Internet Explorer or Internet Explorer runtime engine. If Internet Explorer Version 3.0 and above is not loaded, help may not work. To correct this problem install internet Explorer 3.0 or greater.

After creating a new company, I cannot see any data before two years, why?
When a Company is created in Beat Yesterday, the current computer date is read, and a configuration file is created with a start two years earlier than the current year. In other words, creating a company when your computers date is 1998, will create a configuration file that will support years 1996 and greater. The software has a defined start year but has an unlimited number of years forward. If you need to have more than two prior years, you can fool Beat Yesterday by setting your computers date before creating the new company. Here are the steps to follow:

1.Determine the year you would like Beat Yesterday to start. Beat Yesterday for windows cannot start any earlier than 1990.
2.Change the date of your computer to the year you determined in step one plus two years. For example, if you would like a start year of 1993, set your computer's date to 1995. You only need to change the computers year and not the month, day or time.
3.Start Beat Yesterday and create a new company.
4.Change your computer's date back to the current year.

When I click at bottom of screen to see comparisons, I get zeros in both differences and % differences.
You are looking at differences in the key year. So when you compare the difference of a Key year to itself, it would equal zero. The Key Year is the year from which all comparisons are based. The calculations for comparisons are:

Difference: [Key year - comparison year]

Percent difference: [(Key year - comparison year) / comparison year] x 100]

The Key Year is also the year where data can be entered and changed. You cannot make any changes to data or enter new data into a year that is not a Key Year. To make a year a Key Year simply give that year focus by clicking on it and then press the Key icon. The word Key will appear in the upper left hand portion of the title bar.

When I try to create a new company, I get an error message, "Unable to create company file". What do I do?
Beat Yesterday program can use filenames of up to 255 characters. The filename can inculde spaces, numbers, and other characters. However the file name can NOT contain the following special characters:
. " / \ [ ] : ; =