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Request for Support / Product Suggestion Form

  1. What version of the software are you using?
  2. What operating system are you using?
  3. Please enter a brief one-line description of the problem:

    (example: "Main Beat Yesterday Screen doesn't respond to up-arrow")
  4. If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:
    (example: "1. Create a new Company. 2. Insert name ...")
  5. If the problem is not reproducible (only happened once, or occasionally for no apparent reason) please describe the circumstances in which it occurred and the symptoms observed:
  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

  7. Please provide us with the following information in case we need to contact you: